Effective Date: November 30, 2024
Last Updated: September 5, 2026
1. Introduction
This Privacy Policy describes how Washington Wildcraft ("we," "our," or "us") collects, uses, and shares information when you visit or make a purchase from washingtonwildcraft.com (the "Site").
2. Information We Collect
Information You Provide:
- Contact information (name, email address, phone number, shipping/billing address)
- Payment information (processed securely through our payment processor)
- Account credentials if you create an account
- Communication preferences
- Product reviews and feedback
Information Collected Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring URLs)
- Cookies and similar tracking technologies
- Location information (general geographic location based on IP address)
3. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Communicate about orders, products, and services
- Send marketing communications (with your consent)
- Improve our Site and customer experience
- Detect and prevent fraud
- Comply with legal obligations
- Analyze Site usage and trends
4. Information Sharing
We may share your information with:
- Service providers: Payment processors, shipping carriers, email service providers, analytics providers
- Business transfers: In connection with any merger, sale, or transfer of our business
- Legal requirements: When required by law, court order, or to protect our rights
- With your consent: When you explicitly authorize sharing
We do not sell your personal information to third parties.
5. Marketing Communications
With your consent, we may send promotional emails about products, special offers, or other information. You can opt out at any time by:
- Clicking the unsubscribe link in any email
- Contacting us at CustomerService@washingtonwildcraft.com
- Adjusting account preferences (if applicable)
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand Site usage
- Improve functionality
- Provide targeted advertising
You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality.
7. Data Security
We implement reasonable security measures to protect your information, including:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure payment processing through PCI-compliant providers
- Limited employee access to personal information
- Regular security assessments
However, no method of transmission over the Internet is 100% secure.
8. Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. Your Rights
Depending on your location, you may have rights including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal obligations)
- Opt-out: Decline marketing communications
- Data portability: Request a copy of your data in a portable format
To exercise these rights, contact us at CustomerService@washingtonwildcraft.com or (509) 433-7721.
10. Children's Privacy / Age Eligibility
Our Site and products are intended for adults. Minors may use the Site and our products in conjunction with a parent or guardian. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected information from a child, contact us immediately.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Review their privacy policies before providing information.
12. Health Information
If you share health information (such as medical conditions, allergies, or medication use) through customer service inquiries or product reviews, we treat this information as confidential and use it only to respond to your inquiry or as required by law.
Disclaimer: Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before using our products.
13. Shipping / International Customers
We currently ship only within the United States. We do not ship internationally at this time.
14. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance.
15. Contact Us
For questions about this Privacy Policy or to exercise your rights:
Washington Wildcraft, LLC
302 Butte Rd, Chelan, Washington 98816
Email: CustomerService@washingtonwildcraft.com
Phone: (509) 433-7721
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