Effective Date: September 5, 2026
FREE U.S. SHIPPING ON ORDERS $100+
Free standard shipping applies only to orders over $100 shipped within the U.S. You may choose another shipping method for faster delivery if free standard shipping does not meet your requirements. To the best of our abilities, orders placed before 12 p.m. Pacific Time on a business day will ship the same day. Orders placed after that time will ship the following business day.
Accurate Address Information
You are solely responsible for providing complete and accurate shipping and billing information at the time of purchase. All orders will be shipped to the address listed on the confirmation page. If the shipping or billing information is incorrect, contact us immediately to avoid issues or delays.
Tracking an Order
Once an order has shipped and the carrier has generated a tracking number, it will be sent to the email address associated with the order.
Estimated Delivery
We currently ship only within the United States. We do not ship internationally at this time.
Delivery Arrival
A signature is required at the time of delivery for orders valued at $500 or more. All other orders are at the discretion of the delivery driver and whether they feel comfortable leaving a package without a signature. Delivery placement at the shipping address will vary, although most deliveries are left at the mailbox, front door, or front office if delivered to a building complex.
Damaged Packages
If your order is damaged, please contact us within 14 days of receipt so that we can report it to the carrier for a damage claim. Please do not discard any packaging or product until all shipping issues have been resolved.
Lost Packages
If you suspect your package is lost or stolen, please contact us so we can work to resolve the issue. Also, just to be sure, please double-check the surrounding area where it could have potentially been delivered and with your neighbors. Lost packages must be reported within 30 business days to be eligible for a refund.
Backordered Items
Items that were ordered while listed as "out of stock" will be shipped when they become available. Shipping will be expedited at no additional charge.
Contact
Washington Wildcraft, LLC
302 Butte Rd, Chelan, Washington 98816
Email: CustomerService@washingtonwildcraft.com
Phone: (509) 433-7721
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